Website Terms of Use

Website Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICES

What's in these terms?

These terms and conditions of use (“Terms”) tell you the rules for using our website found at www.opsyte.com (“Website”) and application (“App”) (together with the applicable services) (our “Services”).

Who we are and how to contact us

The Services are operated by Opsyte Online Ltd (“Opsyte”, "we" and “us”). We are registered in England and Wales under company number 09743902 and have our registered office at Westmead House, Westmead, Farnborough, England, GU14 7LP. Our VAT number 333393016.

We are a limited company.

Contact details: 

• Opsyte
  1. [email protected]
  2. +44 1252 399 024

By using our Services you accept these Terms

By using our Services, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these terms, you must not use our Services.

We recommend that you print a copy of these Terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our Services:

• Our Privacy Policy here.  See further under How we may use your personal information.
• Our Cookie Policy here, which sets out information about the cookies on our Website.

If you purchase services from us, our Terms and Conditions T&Cs (“Terms and Conditions”) will apply.

We may make changes to these Terms

We amend these Terms from time to time. Every time you wish to use our Services, please check these Terms to ensure you understand the terms that apply at that time. These Terms were most recently updated on 22/05/2024.

We may make changes to our Services

We may update and change our Services from time to time to reflect changes to our services and products, our users' needs and our business priorities.

We may suspend or withdraw our Services 

With the exception of our paid services (which are subject to separate Terms and Conditions referred to above) our Website is made available free of charge.

We do not guarantee that our Website or App, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Services through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms to another organisation. 

Our Services are only for users in England 

Our Services are directed to people residing in England. We do not represent that content available on or through our Website or App is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]

How you may use material on our Services

We are the owner or the licensee of all intellectual property rights in our Services and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Services for your personal use and you may draw the attention of others within your organisation to content posted on our Services.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Services must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our Services for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our Services in breach of these Terms, your right to use our Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Services or any services provided via, or in relation to, our Website or App. This includes using (or permitting, authorising or attempting the use of):

• Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Services or any data, content, information or services accessed via the same.
• Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Do not rely on information on our Website

With the exception of our paid platform, which is subject to separate Terms and Conditions (referred to above), the content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

We are not responsible for websites we link to

Where our Services contain links to other sites (not controlled by Opsyte) and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked sites or information you may obtain from them.

We have no control over the contents of those sites or resources (not controlled by Opsyte).

User-generated content is not approved by us

Our Services may include information and materials uploaded by other users of the Services, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Services do not represent our views or values.

How to complain about or report content

If you become aware of any material that is illegal or could comprise or be connected to child sexual abuse or exploitation or could comprise terrorist content or be connected to terrorism, please contact us immediately on [email protected]

If you wish to complain about any other content, please contact us on our contact page.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
• Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services or products to you, which will be set out in our Terms and Conditions [INSERT AS LINK TO TERMS AND CONDITIONS].

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our Services or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, our Services; or
• use of or reliance on any content displayed on our Services.
• In particular, we will not be liable for:
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user:

• Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

How we may use your personal information

We will only use your personal information as set out in our privacy policy.

Your rights to claim against us if we suspend or ban your use of our Service

If we suspend or ban you from using our Services in a way that breaches these Terms, you have a right to bring a claim against us for breach of contract.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our Services will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Services. You should use your own virus protection software.

You must not misuse our Services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Services, the server on which our Services are stored, or any server, computer or database connected to our Services. You must not attack our Services via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Rules about linking to our Services

You may link to our home pages of our Services, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish any link to our Services in any website that is not owned by you.

Our Services must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Website other than that set out above, please contact [email protected]

Which country's laws apply to any disputes?

If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Our trade marks are registered

"Opsyte" is a UK registered trade mark of Opsyte Online Ltd. You are not permitted to use it without our approval, unless they are part of material you are using as permitted under How you may use material on our Services.