Hospitality software, accounting, news, latest updates and lots more!
The first thing to note when talking about servicecharge in restaurants in the UK, is that service charge is and must be discretionary. No one can force you to pay service charge in the UK. If someone is forcing you to pay service or tips, any payment...Why do restaurants have service charge?
Restaurants and bars require many employees with different roles. A missing team member can cause havoc with service. One of the most difficult daily tasks for any site manager is maintaining a well-organized schedule with full visibility that can deal with the unexpected. Historically, many restaurant managers used spreadsheet...Restaurant rota software
One of the most reliable routes to success that your hospitality business can take is to increase your focus on Human Resources. It is well known that happy employees are more motivated and make a better impression on customers – and a well versed way to ensure employee happiness is...
UKHospitality has the temporary change in licensing rules for England and Wales, having campaigned strongly for the measures. The hospitality sector has welcomed the government’s confirmation that licenced premises will be able to extend their opening hours to 1am on the Thursday, Friday and Saturday evenings of the special bank holiday...
When it comes to running your own restaurant, you’ll quickly understand that nothing’s more important than your time. Every minute counts and time wasted equals revenue lost. So, when you talk about operational efficiencies in operating a restaurant, is there a strategy that can help you save time? Yes, there...
A UKHospitality survey of more that 340 hospitality businesses (which equates to roughly 8200 venues with 190,000 staff) has concluded that nearly half of operators (47%) are reporting that they will be forced to put up their prices by more than 10% this year because of rising costs. 15% of these...
Staff happiness is vital for hospitality businesses but is unfortunately often a low priority for management – especially after the industry facing numerous other hardships over the last few years. However, the point stands that happy staff are more productive. Warwick University’s Happiness and Productivity Study found that happy staff are...
Whether it is at work or in our personal lives, we’ve all experienced with the frustration of dealing with someone who’s communication is poor, confusing, or even hostile. It can be a huge drain on our morale and ultimately makes time around that person unpleasant. So, naturally it follows on that...
What is a sales forecast, and how does Opsyte help you manage it?
Creating and using a sales forecast is a huge benefit to your hospitality business - it is the foundation for much of your businesses financial reporting! A sales forecast can help you manage your staff costs, other variable...
Let’s be honest, it’s been a tough couple of years for hospitality – but here we are in another December, and despite everything your hospitality businesses are welcoming guests celebrating the festive season. We can’t help but be reflective when the year draws towards its close. Looking back on the previous...
It’s easy to get lost in the day-to-day routine of your job and lose sight of the way your hospitality career is benefiting your personal and professional growth. Whether working in hospitality is your passion, or simply a stepping stone in your career path, your experience will give you a...
A tronc, or service charge pool, is a special arrangement between business and staff that allows the fair distribution of staff tips, gratuities and service charge collected by the business in bars, restaurants, hotels or casinos. You may have seen text such as 'A discretionary service charge of 12.5% has been...
