As the temperatures rise and the days grow longer, summer marks a peak season for the hospitality industry. However, with increased competition and shifting consumer preferences, it can be challenging for businesses to stand out and maximize their sales during this time. To stay ahead of the game, hospitality operators...

The Coronation is just around the corner. A truly special occasion that will bring the people of the United Kingdom together in celebration of the official appointment of our new Monarch, King Charles III.

This is the first coronation that we have had for 70 years in the United Kingdom, meaning...

Effective workforce management is essential for any business, especially those in the service industry. One of the most critical aspects of workforce management is creating staff schedules that are both cost-effective and cater to demand. This task can be daunting, but with the right tools, it can be made much...

6 reasons why businesses choose Opsyte for their accounts payable processing over larger competitors.

Businesses and their bookkeepers use Opsyte as the bookkeeping automation platform to effectively process their accounts payable without being up-sold on unnecessary bells and whistles.

With plenty of other competing available solutions, it can be difficult to decide...

Creating a Staff Schedule Using a Rota Template: A Guide for Restaurant Managers

Scheduling staff in a restaurant can be a challenging task, especially if you have a large team with varying availability and different job responsibilities. However, using a rota template can help you create an efficient and effective staff...

Your business is important to you, and rightfully so. You've invested blood, sweat and plenty of tears to get to where you are now. Whether you have 5 or 500 staff, it's inevitable that as your business grows, so will your team size. Your business is your world, and you...

Many restaurants are turning toward loyalty programs as a way of increasing the likelihood of repeat business. It would be understandable to assume that this is a strategy designed for the big hitters. But, businesses of all sizes can benefit from loyalty programs. Implementing a simple rewards based strategy is...

What is Martyn's Law?

On Monday 19 December, the Government announced details for the Protect Duty, now to be known as ‘Martyn’s Law’ in tribute of Martyn Hett, who was killed alongside 21 others in the Manchester Arena terrorist attack in 2017.

Martyn’s Law will keep people safe, enhancing national security and...

Understanding your customers wants and needs

Giving your customers the experience they want starts with truly understanding their needs.

Every customer is different and this means their wants and needs will differ also. To deliver an excellent customer experience, this should be kept in mind. When you greet your customers at the...

As the United Kingdom prepares for the upcoming minimum wage changes set to take effect on April 1, 2023, the hospitality industry is bracing for a significant impact. The hospitality industry is one of the largest employers of minimum wage workers in the UK, so business owners across the hospitality...

As we are now comfortably into the new year, it time to think about seasonality within hospitality and how this can affect your business. Within hospitality, business levels can vary due to many different factors. One factor that will always be mentioned is the time of year and seasonality.

What is...

The past year seems to have sped past in a blur, and with hospitality still striving to recover from a challenging few years, there is no better time than now to refocus on practices that will aid in your growth, success and profits in the year ahead.

Hospitality businesses are embracing...