This privacy policy gives you information about how Opsyte Online Ltd collects and uses your personal data through your use of our website (www.opsyte.com), application and associated services (“Services”) including any data you may provide when you register with us, sign up to our newsletter and/or purchase a product or service.
Our Services are not intended for children and we do not knowingly collect data relating to children.
Opsyte Online Ltd is the controller and is responsible for your personal data (collectively referred to as “Opsyte”, "we", "us" or "our" in this privacy policy). We are part of the Hospitality Solutions Group.
We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this privacy policy. Please contact Matt Taylor – on our support channels (see our Resources tab). If you have any questions about this privacy policy, including any requests to exercise your legal rights (paragraph 9), please contact us using the information set out in the contact details section (paragraph 10).
Personal data means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect aggregated data such as statistical or demographic data which does not directly or indirectly reveal your identity.
We rely on one or more legal bases for processing: performance of a contract, legitimate interests, legal obligation, and consent.
The table below describes the purposes, data types, and legal basis:
Purpose | Type of Data | Legal Basis |
---|---|---|
Register you as a new customer | Identity, Contact | Performance of a contract |
Process and deliver services | Identity, Contact, Financial, Transaction, Marketing & Comms | Performance of a contract; Legitimate interests (recover debts) |
Manage our relationship with you | Identity, Contact, Profile, Marketing & Comms | Performance of a contract; Legal obligation; Legitimate interests |
Prize draws/competitions/surveys | Identity, Contact, Profile, Usage, Marketing & Comms | Performance of a contract; Legitimate interests |
Administer and protect our business | Identity, Contact, Technical | Legitimate interests; Legal obligation |
Deliver relevant content and ads | Identity, Contact, Profile, Usage, Marketing & Comms, Technical | Legitimate interests |
Data analytics | Technical, Usage | Legitimate interests |
Marketing communications & recommendations | Identity, Contact, Technical, Usage, Profile, Marketing & Comms | Legitimate interests |
Market research | – | Legitimate interests |
You will receive marketing communications if you have requested information or purchased from us and have not opted out.
We will get your express consent before sharing your data with third parties for their marketing purposes.
You can opt out via unsubscribe links or by contacting us. Service-related communications will still be sent.
For more on cookies, see our cookie policy.
We may share your data with group entities, potential business buyers/mergers, and required third parties, ensuring they respect your data security.
We do not transfer your data outside the UK.
We have implemented security measures and restricted access to authorised personnel only.
We retain your data only as long as necessary for the purposes collected, considering legal, regulatory, and operational requirements.
No fee is usually required. We may request ID verification before processing requests.
Email: See our support channels (see our Resources tab)
Postal: Opsyte Online Ltd, Westmead House, GU14 7LP, United Kingdom
You can complain to the ICO (www.ico.org.uk), but we encourage contacting us first.
Last updated: 22/05/2024. Please keep us informed of changes to your data.
Our site may contain links to external sites. We are not responsible for their privacy policies.
Speak with an Opsyte expert to see how we help:
“Opsyte transformed our entire back office. Game changer.”
Revolutionising the Restaurant Business: Mobile App Development for Enhanced Dining ExperiencesThe advent of Mobile Technology in Restaurants has notably transformed the landscape of the UK hospitality sector. In particular, Restaurant…...
Pub Promotions Ideas: Innovative Strategies for Boosting Sales in the UK Hospitality IndustryAs the UK hospitality scene becomes increasingly competitive, it's essential for pubs and bars to implement creative and…...
Bar Marketing Ideas: Innovative Strategies for the UK Hospitality IndustryThe UK hospitality industry is a dynamic sector brimming with opportunities for growth and innovation. Specifically, the bar scene has witnessed…...
Top QSR Restaurants: A Comprehensive Look into UK's Fast Food ChainsUnderstanding the QSR industry in the UK will never be complete without a comprehensive review of the top QSR restaurants,…...
Hospitality Workforce Management: A Necessity for the Competitive UK Hospitality IndustryIn the UK hospitality industry, effective workforce management is paramount. The industry is intensely competitive, and businesses need to innovate…...
The best hospitality HR manager tool helps UK operators cut rota admin, stay compliant, and make faster decisions with real-time analytics across sites. In a sector where margins can swing…...