At Opsyte, we understand how vital it is for businesses in the hospitality sector to stay on top of evolving payroll and staff management regulations. As the industry continues to adapt to shifting trends and legislation, one significant change that has been making waves is the evolving role of Tronc.

For...

Changing Tip Allocation Laws

Hospitality is a dynamic industry, and yet more change is on the horizon for the owners and management of hospitality businesses.

New plans for laws surrounding the distribution of tips and service charge are being finalised. Simply put, these changes will mean that 100% of tips given by...

New legislation is being passed through parliament that will force employers to distribute all tips and service charges in a huge and welcome change for hospitality staff. The bill has won backing from MPs as the recent private member's Bill on tips was submitted by Conservative MP Dean Russell.

The legislation...

Why do restaurants have service charge?

The first thing to note when talking about service charge in restaurants in the UK, is that service charge is and must be discretionary.

No one can force you to pay service charge in the UK.

If someone is forcing you to pay service or tips, any...

A tronc, or service charge pool, is a special arrangement between business and staff that allows the fair distribution of staff tips, gratuities and service charge collected by the business in bars, restaurants, hotels or casinos.

You may have seen text such as 'A discretionary service charge of 12.5% has been...