What is a tronc?
Stay informed with industry news, tips, and practical guides for hospitality professionals.
A tronc, or service charge pool, is a special arrangement between business and staff that allows the fair distribution of staff tips, gratuities and service charge collected by the business in bars, restaurants, hotels or casinos.
You may have seen text such as 'A discretionary service charge of 12.5% has been added to your bill' at the bottom of a receipt in a restaurant - this is service charge that can be collected and put into a 'tronc pot' to then distribute amongst staff.
A properly managed tronc system is a great way to incentivise and keep staff. A poorly managed tronc system can have some serious consequences, especially with your staff and HMRC.
Where does the word 'tronc' come from?
The word 'tronc' comes from 1920s in France, where the word was first reported to be used as 'collecting boxes' - tronc de pauvres - which were used to collect donations for the poorer in society.
What is a troncmaster?
There are a wide variety of types of tronc, but all are run by a Troncmaster. This is a person who decides how the tronc money is shared out between staff. Generally this person has been given the authority to manage the tronc on behalf of the business, but frequently this is not the person actually making the payment.
Ready to simplify hospitality ops?
We’ve got you.
Speak with an Opsyte expert to see how we help:
- Save hours on staff scheduling and rota planning
- Automate invoice processing and financial insights
- Track live labour costs vs sales in real-time
- Get fast answers and support from real humans
- Automate your P&Ls
“Opsyte transformed our entire back office. Game changer.”
Read articles from our hospitality experts
-
Maximizing Restaurant Operations: Leveraging Efficient Scheduling and Management Software for Improved Productivity in the Restaurant Industry
Maximising Efficiency in UK Hospitality: An Insight into Restaurant SchedulingIn the bustling restaurant industry, efficient scheduling is the backbone of smooth operations. It is an integral part of restaurant management,…...
-
Unlocking the Potential of QSR Franchise: A Comprehensive Guide to Fast Food Franchising in the Hospitality Industry
Understanding the QSR Franchise: An Insight into the Fast Food BusinessThe hospitality industry, particularly the fast food industry, has witnessed a tremendous growth in recent years, driven by a rising…...
-
Unlocking Success in the Hospitality Industry: Innovative Pub Advertising and Digital Marketing Strategies for Effective Bar Promotions
Pub Advertising Ideas: Innovative Strategies for Effective Hospitality MarketingWith the evolution of the digital marketing landscape, traditional pub advertising has taken a dramatic turn. Today, a successful pub marketing strategy…...
-
Maximising Efficiency in the Hospitality Industry: The Power of Employee Scheduling Software and Staff Management Tools
The Crucial Role of Employee Scheduling Software in the UK Hospitality IndustryThe hospitality industry is a dynamic and fast-paced environment where efficient workforce planning can make a significant difference to…...
-
Maximising Your Hospitality Business: A Comprehensive Guide to Restaurant App Development for Enhanced Dining Experience and Improved Business Efficiency
Restaurant App Development: A Must-Have for The Modern UK Hospitality IndustryIn the fast-paced world of the UK's hospitality industry, the key to success lies in staying on top of technological…...
-
Maximising Efficiency in the Hospitality Industry: Harnessing the Power of Restaurant Catering Software for Streamlined Management and Exceptional Event Planning
Revolutionising the Hospitality Industry with Restaurant Catering SoftwareIn the ever-evolving hospitality industry, the ability to streamline operations, deliver superior customer experiences, and enhance business efficiency is invaluable. One of th...