What is a tronc?
Stay informed with industry news, tips, and practical guides for hospitality professionals.
A tronc, or service charge pool, is a special arrangement between business and staff that allows the fair distribution of staff tips, gratuities and service charge collected by the business in bars, restaurants, hotels or casinos.
You may have seen text such as 'A discretionary service charge of 12.5% has been added to your bill' at the bottom of a receipt in a restaurant - this is service charge that can be collected and put into a 'tronc pot' to then distribute amongst staff.
A properly managed tronc system is a great way to incentivise and keep staff. A poorly managed tronc system can have some serious consequences, especially with your staff and HMRC.
Where does the word 'tronc' come from?
The word 'tronc' comes from 1920s in France, where the word was first reported to be used as 'collecting boxes' - tronc de pauvres - which were used to collect donations for the poorer in society.
What is a troncmaster?
There are a wide variety of types of tronc, but all are run by a Troncmaster. This is a person who decides how the tronc money is shared out between staff. Generally this person has been given the authority to manage the tronc on behalf of the business, but frequently this is not the person actually making the payment.
Ready to simplify hospitality ops?
We’ve got you.
Speak with an Opsyte expert to see how we help:
- Save hours on staff scheduling and rota planning
- Automate invoice processing and financial insights
- Track live labour costs vs sales in real-time
- Get fast answers and support from real humans
- Automate your P&Ls
“Opsyte transformed our entire back office. Game changer.”
Read articles from our hospitality experts
-
Revolutionising the Hospitality Industry: Innovative Strategies and Trends for a Profitable Bar Business
Bar Business Ideas: Pioneering Trends and Strategies in the UK Hospitality IndustryThe UK hospitality industry is brimming with potential for entrepreneurs ready to dive into the world of bars and…...
-
Boost Your Business: Innovative Pub Promotions and Marketing Strategies for Elevating Sales and Nightlife Engagement
Promotions for Pubs: Elevate Your Hospitality BusinessIn the competitive world of the UK hospitality industry, it is essential for businesses to stand out. One of the most effective ways to…...
-
Maximising Efficiency: A Comprehensive Guide to Restaurant Management Software Systems and the Future of Hospitality Technology
Restaurant Management Software Systems: The Future of UK HospitalityAs the UK hospitality landscape continues its digital transformation, restaurant management software systems have emerged as the cornerstone of efficient and successful…...
-
Boosting Your Local Pub: Effective Pub Promotions, Creative Marketing Ideas, and Event Strategies in the Hospitality Industry
Pub Promotions Ideas: Boosting Your Hospitality BusinessThe hospitality industry is a competitive landscape, and standing out can be a challenge. Whether you're trying to attract a local crowd to your…...
-
Mastering the Hospitality Industry: Key Strategies to Boost Profits, Maximize Revenue and Ensure Successful Restaurant Management
How to Make a Restaurant Profitable: A Comprehensive GuideIn the dynamic world of the UK hospitality industry, understanding how to increase restaurant profits and effectively manage your business is crucial.…...
-
Achieving Excellence in Quick Service Restaurants: A Comprehensive Guide to QSR Standards, Management, and Best Practices in the Fast Food Industry
Understanding QSR Standards in the UK: Shaping the Fast Food IndustryIn the dynamic landscape of the UK hospitality sector, Quick Service Restaurants (QSR) have carved out a significant niche. The…...