Your staff are and always should be the heart of your hospitality business, without them, you wouldn’t have a business. Especially currently, staff retention within hospitality is incredibly high so throughout this article you will learn not only how to build a harmonious team with but in the long run...

Reputation management is all about how you as a restaurant monitor and manage your customer feedback, but more importantly influencing that to show you restaurant in a positive light.

This post will cover why reputation management is important focus for your business - but also how you can implement strategies to...

The government has announced a huge support package that will cut energy bills for UK businessses by around half their expected levels for the winter of 2022.

Called The Energy Bill Relief Scheme, it will fix gas and electricity prices for all companies for six months from 1st October 2022.

Other entities...

Changing Tip Allocation Laws

Hospitality is a dynamic industry, and yet more change is on the horizon for the owners and management of hospitality businesses.

New plans for laws surrounding the distribution of tips and service charge are being finalised. Simply put, these changes will mean that 100% of tips given...

How having a sustainable mindset when running your business can benefit not only the planet, but also your profit margins and reputation.

Sustainable living is all about being aware of our actions and lifestyle choices, and understanding the impact they have on the world and environment around us.

There are many ways...

New legislation is being passed through parliament that will force employers to distribute all tips and service charges in a huge and welcome change for hospitality staff. The bill has won backing from MPs as the recent private member's Bill on tips was submitted by Conservative MP Dean Russell.

The legislation...

As we all know, the impending doom of huge hikes in energy costs, as well as the cost of living crisis, is threatening hospitality each and every day.

Today the Chancellor Nadhim Zahawi outlined plans for a multi billion pound package of tax cuts to help businesses facing bankruptcy because of...

As we near the end of August, the signs of Autumn are starting to creep back in - despite the continuing heatwaves! The evenings are getting noticeably shorter, the summer holidays are drawing to a close - and excitement for the changing seasons is building.

The prepared hospitality managers amongst us...

Why should you be using restaurant management software?

The short answer here is simply thatit will make the lives of restaurant management easier, and lead to more profit.

By taking manual processes out of the picture and allowing restaurant management software to do the heavy lifting for you, you can turn your...

Why do restaurants have service charge?

The first thing to note when talking about servicecharge in restaurants in the UK, is that service charge is and must be discretionary.

No one can force you to pay service charge in the UK.

If someone is forcing you to pay service or tips, any payment...

Restaurant Rota Software

Restaurants and bars require many employees with different roles.

A missing team member can cause havoc with service. One of the most difficult daily tasks for any site manager is maintaining a well-organized schedule with full visibility that can deal with the unexpected. Historically, many restaurant managers used spreadsheet...

One of the most reliable routes to success that your hospitality business can take is to increase your focus on Human Resources. It is well known that happy employees are more motivated and make a better impression on customers – and a well versed way to ensure employee happiness is...