HR professionals in the hospitality industry face a wide range of challenges every day, from staff scheduling and managing multiple shifts to ensuring smooth communication and reporting among staff. An efficient, productive and well-managed workforce can accelerate business growth and help deliver remarkable guest experiences. Therefore, adopting employee management software...

In today’s work culture, it’s not uncommon to see job postings that require employees to “multitask” and “work well under pressure”. This expectation can lead to constant stress and pressure, particularly in the hospitality industry. According to research, up to 85% of hospitality workers in the UK have experienced...

The Art of Storytelling in Hospitality

In the bustling world of hospitality, where guests come and go, leaving behind fleeting memories, there exists a timeless tool that has the power to create lasting impressions: storytelling.

At the heart of hospitality lies the art of weaving narratives, of crafting experiences that transcend mere...

One of the most impactful ways to retain the best talent and improve their lives is by giving them plenty of notice around their shift patterns. A lack of planning can lead to employees considering switching to other industries.

In fact, 68% of employees have considered this option, which is almost...

Introduction

As Easter is closing in, hospitality businesses wrestle with the challenges of ensuring customer satisfaction and increasing sales. Peak holiday season comes with its hurdles, but if navigated deftly, it can give the profits you desire. Keep reading this blog post to find out how the right management solution can...

Introduction

As the weekend approaches, the hospitality industry gears up for a spirited celebration like no other—St. Patrick's Day. In this blog post, we invite you to join us on a journey into the heart of Irish cheer, where the hospitality experience takes on a whole new level of festivity. From...

Introduction

In a resounding call for bolstered support to the struggling hospitality sector, Members of Parliament from across the United Kingdom have united in their demand for increased backing.

The urgency of this appeal was underscored by a recent debate held in Westminster Hall, focusing on the crucial topic of fiscal support...

Introduction

The Department for Business and Trade has announced that a ground-breaking legislation aimed at curbing deceptive practices is to be introduced to the landscape of online commerce. This new law seeks to prevent the pervasive issue of 'drip pricing' – which is the practice of businesses revealing additional fees later...

Introduction

Love is in the air, and as Valentine’s Day approaches, the hospitality industry is given the opportunity to give couples unforgettable experiences. Love is a powerful force, and when harnessed with the right touch, it can transform your establishment into a haven where memories are made, and love stories are...

Introduction

Although the trees are bare and the weather is bleak, your hospitality business has the potential to flourish this January despite the winter blues.

With the new year comes resolutions and the opportunity to better ourselves overall, so, why not do the same for your business? Keep reading this blog post...

Bar Software - Introduction:

In the ever-evolving landscape of the hospitality industry, bars are not exempt from the transformative power of technology. The advent of bar software has revolutionized the way establishments operate, enhancing efficiency, customer service, and overall business performance. From inventory management to customer engagement, the importance of bar...

When looking back on 2023, there is no doubt that the hospitality industry was hit with challenges, including navigating through financial ebbs triggered by inflation, in combination with labour shortages across the sector.

As we bid farewell to 2023, this blog post will guide your business through the anticipated trends set...