Stay informed with industry news, tips, and practical guides for hospitality professionals.
Many restaurants are turning toward loyalty programs as a way of increasing the likelihood of repeat business. It would be understandable to assume that this is a strategy designed for…
What is Martyn's Law?On Monday 19 December, the Government announced details for the Protect Duty, now to be known as ‘Martyn’s Law’ in tribute of Martyn Hett, who was killed…
Understanding your customers wants and needsGiving your customers the experience they want starts with truly understanding their needs.Every customer is different and this means their wants and needs will differ…
As the United Kingdom prepares for the upcoming minimum wage changes set to take effect on April 1, 2023, the hospitality industry is bracing for a significant impact. The hospitality…
As we are now comfortably into the new year, it time to think about seasonality within hospitality and how this can affect your business. Within hospitality, business levels can vary…
The past year seems to have sped past in a blur, and with hospitality still striving to recover from a challenging few years, there is no better time than now…
The nation will once again be experiencing 48-hour long train strikes. However, this time the strikes are taking place during hospitalities most vital period.The hospitality industry has been through turmoil…
It's no secret that a lot of hospitality businesses are feeling the pressure this year with staffing issues. According to Alignable, 83% of Restaurants Still Can't Find Enough Workers. So…
With Halloween and bonfire night now behind us, the atmosphere has already turned distinctly wintery. Guests are looking forward to a festive atmosphere, comforting food and festive events - but…
Within restaurants you are bound to receive multiple invoices daily . If you don't have a correct invoice management in place this could be a mammoth task. Gone are the…
Your staff are and always should be the heart of your hospitality business, without them, you wouldn’t have a business. Especially currently, staff retention within hospitality is incredibly high so…
Reputation management is all about how you as a restaurant monitor and manage your customer feedback, but more importantly influencing that to show you restaurant in a positive light.This post…
The government has announced a huge support package that will cut energy bills for UK businessses by around half their expected levels for the winter of 2022.Called The Energy Bill…
Changing Tip Allocation LawsHospitality is a dynamic industry, and yet more change is on the horizon for the owners and management of hospitality businesses. New plans for laws surrounding the…
How having a sustainable mindset when running your business can benefit not only the planet, but also your profit margins and reputation.Sustainable living is all about being aware of our…
New legislation is being passed through parliament that will force employers to distribute all tips and service charges in a huge and welcome change for hospitality staff. The bill has…
As we all know, the impending doom of huge hikes in energy costs, as well as the cost of living crisis, is threatening hospitality each and every day.Today the Chancellor…
As we near the end of August, the signs of Autumn are starting to creep back in - despite the continuing heatwaves! The evenings are getting noticeably shorter, the summer…
Why should you be using restaurant management software?The short answer here is simply that it will make the lives of restaurant management easier, and lead to more profit.By taking manual…
Why do restaurants have service charge?The first thing to note when talking about service charge in restaurants in the UK, is that service charge is and must be discretionary. No…
Speak with an Opsyte expert to see how we help:
“Opsyte transformed our entire back office. Game changer.”
How to Improve Your Restaurant: A Comprehensive GuideIn the highly competitive hospitality industry, improving your restaurant takes more than just a passion for food. It involves a careful balance of…...
Understanding the QSR Industry in the UK Hospitality LandscapeThe Quick Service Restaurant (QSR) industry, commonly referred to as the fast food industry, is a significant component of the UK's hospitality…...
Embracing the Future of QSR Services in the UK: A Comprehensive AnalysisIn the ever-evolving landscape of the UK hospitality industry, Quick Service Restaurants (QSR services) have emerged as a pivotal…...
Understanding the Average Restaurant Profit Margin in the UK Hospitality IndustryThe restaurant industry forms a significant fraction of the UK's hospitality industry. As an industry that's intrinsically linked to consumer…...
10 Innovative Bar Promotional Ideas to Boost Your BusinessThe UK's hospitality industry is a vibrant and competitive space with bars and pubs at its heart. As a bar owner or…...
Hospitality Workforce Management - Enhancing Efficiency in the UK Hospitality IndustryThe UK hospitality industry plays a significant role in the country's economy, contributing a substantial portion to the GDP. As…...